Introduction
Solara Goods LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.
Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, phone number, and shipping address
- Payment information (processed securely through third-party payment processors)
- Order history and preferences
- Communications with our customer service team
- Information you provide when participating in surveys or promotions
We also automatically collect certain information when you visit our website, such as IP address, browser type, device information, and browsing behavior.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your orders and our products
- Send you marketing communications (with your consent)
- Improve our website and customer experience
- Prevent fraud and ensure security
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business (payment processors, shipping companies, etc.)
- Legal authorities when required by law
- Business partners in connection with a merger or acquisition
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Request a copy of your data
Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings.
Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@solaragoods.com or through our contact form.