We offer free shipping on orders over $75. Standard shipping typically takes 5-7 business days, while express shipping (2-3 business days) is available for an additional fee. International shipping is available to select countries. You'll receive a tracking number once your order ships.
We offer a 30-day return policy on all unused items in their original packaging. Items must be in new, resellable condition. To initiate a return, please contact our customer service team. Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
Yes, we ship to select international destinations. Shipping costs and delivery times vary by location. International customers are responsible for any customs duties or taxes. Please note that some products may not be available for international shipping due to regulations.
Once your order ships, you'll receive an email with a tracking number. You can use this number to track your package on the carrier's website. If you haven't received a tracking number within 3-5 business days, please contact us.
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Cash on Delivery (available in select areas). All payments are processed securely through encrypted payment gateways.
Yes! Sustainability is core to our brand. We use eco-friendly materials like bamboo, organic cotton, soy wax, and recycled materials wherever possible. Many of our products are also designed to be reusable and long-lasting. Check our Sustainability page for more details.
If your order hasn't shipped yet, we may be able to modify or cancel it. Please contact us as soon as possible with your order number. Once an order has shipped, it cannot be cancelled, but you can return it following our return policy.
Yes! We offer beautiful gift wrapping for an additional fee. You can select this option during checkout. We also offer gift messages that will be included with your order.
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We'll send a replacement at no cost to you, or provide a full refund if a replacement isn't available.
Currently, we operate as an online-only store. However, we participate in pop-up events and markets throughout the year. Follow us on social media to stay updated on where you can find us in person!